Refund policy

Changes to products, Refunds and Cancellations.

1.1: If you wish to make a change to the product(s) you have ordered please contact us as soon as possible. If a change is possible, we will make you aware of any additional costs and changes to the timing of the processing or delivery of your order. We will also aim to provide you with any other information which may be requested or deemed necessary by us as the Vendor.

 

1.2: Once your order is placed, the film on which your registration appears will be automatically printed. At this point the order becomes a bespoke item, and therefore is not eligible for a refund, should you initiate the cancellation process.

 

1.3:We cannot be held responsible for delays to your delivery which relate, either directly or indirectly, to issues caused or associated with our chosen delivery partner. As such we are unable to offer refunds or compensation for such delays.

 

1.4: We cannot replace or refund lost or stolen goods in transit without a full postal investigation and trying to determine what went wrong. We may also not refund or replace goods until the postal insurance pays out.

 

1.5: We will replace any goods that are damaged in transit or do not meet the quality standards that we set. If you have received damaged goods or goods that do not meet your expectations please send an email through to us with photos. All plates are quality checked before leaving our premises. We cannot refund or resend without seeing photographic evidence.

 

Returns

1.6: We do not accept returns of our number plates as they are a bespoke item.