Privacy policy

PRIVACY & COOKIE POLICY

At EV Plates, we prioritize your privacy and personal data, adhering to the ePrivacy Regulation (ePR) and GDPR. This policy outlines how we collect, use, and protect your data when you interact with us, whether purchasing number plates or inquiring about our services.

For any questions about this policy or data protection, contact our Data Protection Officer at sales@evplates.co.uk with the subject 'FAO Data Protection Officer'.

Effective from 1st January 2018 and last updated in January 2023, this policy applies solely to online activities and visitors to our website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Overview: Information We Collect

We collect personal information for various purposes, made clear at the point of collection. This includes data provided directly by you and additional information collected during your interactions with us, such as through cookies or browsing activity.

Data Processing

Ordering & Purchasing:
When you purchase from us, we collect data necessary for the transaction, including:

  • Full Name
  • Postal Address
  • Telephone Number
  • Email Address
  • Vehicle Registration Number
  • Payment Details

Newsletter & Marketing:
With your consent, we may use your data to send marketing communications via post, email, phone, or SMS.

Additional Information

We may also collect:

  • Information from cookies
  • Device and browser type
  • Usage data (pages viewed, time of visit, clicks, IP address)
  • Business details if applicable (company name, VAT number, RNPS number)

This data helps us with:

  • Administrative and business operations
  • Website improvements
  • Fulfilling contractual obligations
  • Advertising our products
  • Analyzing website usage
  • Legal compliance
  • Providing data to authorized bodies (e.g., DVLA, Police)

We do not sell or exchange your personal details with third parties.

Duration

We retain sales records for at least six years as required by UK law and may keep contact information for marketing purposes until you opt out.

Data Transfers Outside the EEA

We transfer your data outside the EEA only if legally required, ensuring appropriate safeguards are in place.

Cookies

EV Plates uses cookies to enhance user experience. Cookies store simple text files on your device to recognize repeat visitors and customize our service. We use several types of cookies, including those for analytics and advertising.

GDPR Data Protection Rights

You have rights to access, rectify, erase, restrict, object to processing, and data portability. To exercise these rights, contact us.

Children's Information

We do not knowingly collect data from children under 13. If we discover such data, we will promptly remove it.

Contact Us

For more information or questions, email sales@evplates.co.uk.

Blog

Visit our blog for articles on topics like E10 fuel, car maintenance tips, driving tests, and number plates around the world.

EV Plates is not affiliated with the DVLA or DVLA Personalised Registrations.